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Authenticator app for ConnectWise Control (ScreenConnect)

Authenticator App for ConnectWise Control (ScreenConnect)

A step-by-step guide to activate 2FA in your ConnectWise Control (ScreenConnect) account.

To enable Two-Factor Authentication for your ConnectWise Control (ScreenConnect) account, follow these steps:

  • Begin by downloading the Authenticator App on your device. You can find it in your Apple device's App Store. Alternatively, you can scan the QR code provided or click on the "Download on the App Store" button below.
  • Download the Authenticator App from the App Store
    Scan QR code to download the Authenticator App

    Scan to download the app

  • Once the Authenticator App is installed, open it on your device.
  • In the ConnectWise Control (ScreenConnect) account settings, locate the Two-Factor Authentication (2FA) or 2-Step Verification option.
  • Choose the option to set up 2FA and select the Authenticator App as your preferred method.
  • Scan the QR code displayed on your ConnectWise Control (ScreenConnect) account using the Authenticator App. This step will link the app to your ConnectWise Control (ScreenConnect) account.
  • The Authenticator App will generate a time-based one-time password (TOTP) for your ConnectWise Control (ScreenConnect) account. Enter this code into the designated field on the ConnectWise Control (ScreenConnect) website to verify the setup.
  • Once the verification is successful, Two-Factor Authentication will be enabled for your ConnectWise Control (ScreenConnect) account.
  • From this point onward, whenever you log in to your ConnectWise Control (ScreenConnect) account, you'll need to enter both your password and the temporary code generated by the Authenticator App to enhance the security of your account.

    Download the Authenticator App from the App Store
    Scan QR code to download the Authenticator App

    Scan to download the app

    Why you should use 2FA for ConnectWise Control (ScreenConnect)?

    ConnectWise Control (ScreenConnect) is a powerful remote support and access platform that allows users to connect to their devices from anywhere in the world. However, with great power comes great responsibility, and it's important to take steps to protect your account from unauthorized access. That's where 2-factor authentication comes in.
     
    
     Enabling 2-factor authentication on your ConnectWise Control account adds an extra layer of security to your login process. Instead of just entering your username and password, you'll also need to enter a unique code that's generated by an app on your phone. This means that even if someone manages to steal your password, they won't be able to access your account without also having access to your phone.
     
    
     In addition to enabling 2-factor authentication, there are a few other steps you can take to keep your ConnectWise Control account secure. First, make sure to use a strong, unique password that you don't use for any other accounts. Second, be careful about who you give access to your account - only share your login information with people you trust. Finally, keep an eye on your account activity and report any suspicious activity to ConnectWise Control support immediately.
     
    
     Overall, enabling 2-factor authentication is a simple but effective way to protect your ConnectWise Control account from unauthorized access. By taking a few extra steps to secure your account, you can enjoy all the benefits of this powerful remote access platform with peace of mind.

    Service NameConnectWise Control (ScreenConnect)

    Websiteconnectwise.com

    How to set up 2FA for ConnectWise Control (ScreenConnect)Documentation

    How to recover your ConnectWise Control (ScreenConnect) accountIf you have lost access to your two-factor authentication (2FA) code generator, please get in touch with the ConnectWise Control (ScreenConnect) support team support team for assistance.

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