A step-by-step guide to activate 2FA in your DiDi account.
To enable Two-Factor Authentication for your DiDi account, follow these steps:
Begin by downloading the Authenticator App on your device. You can find it in your Apple device's App Store. Alternatively, you can scan the QR code provided or click on the "Download on the App Store" button below.
Scan to download the app
Once the Authenticator App is installed, open it on your device.
In the DiDi account settings, locate the Two-Factor Authentication (2FA) or 2-Step Verification option.
Choose the option to set up 2FA and select the Authenticator App as your preferred method.
Scan the QR code displayed on your DiDi account using the Authenticator App. This step will link the app to your DiDi account.
The Authenticator App will generate a time-based one-time password (TOTP) for your DiDi account. Enter this code into the designated field on the DiDi website to verify the setup.
Once the verification is successful, Two-Factor Authentication will be enabled for your DiDi account.
From this point onward, whenever you log in to your DiDi account, you'll need to enter both your password and the temporary code generated by the Authenticator App to enhance the security of your account.
How to recover your DiDi accountIf you have lost access to your two-factor authentication (2FA) code generator, please get in touch with the recover support team for assistance.
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