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Authenticator app for Freshworks

Authenticator App for Freshworks

A step-by-step guide to activate 2FA in your Freshworks account.

To enable Two-Factor Authentication for your Freshworks account, follow these steps:

  • Begin by downloading the Authenticator App on your device. You can find it in your Apple device's App Store. Alternatively, you can scan the QR code provided or click on the "Download on the App Store" button below.
  • Download the Authenticator App from the App Store
    Scan QR code to download the Authenticator App

    Scan to download the app

  • Once the Authenticator App is installed, open it on your device.
  • In the Freshworks account settings, locate the Two-Factor Authentication (2FA) or 2-Step Verification option.
  • Choose the option to set up 2FA and select the Authenticator App as your preferred method.
  • Scan the QR code displayed on your Freshworks account using the Authenticator App. This step will link the app to your Freshworks account.
  • The Authenticator App will generate a time-based one-time password (TOTP) for your Freshworks account. Enter this code into the designated field on the Freshworks website to verify the setup.
  • Once the verification is successful, Two-Factor Authentication will be enabled for your Freshworks account.
  • From this point onward, whenever you log in to your Freshworks account, you'll need to enter both your password and the temporary code generated by the Authenticator App to enhance the security of your account.

    Download the Authenticator App from the App Store
    Scan QR code to download the Authenticator App

    Scan to download the app

    Why you should use 2FA for Freshworks?

    Freshworks is a powerful platform that helps businesses manage their customer relationships. With so much sensitive information being stored on the platform, it's important to take steps to protect your account from unauthorized access. That's where 2-factor authentication comes in.
     
    
     Enabling 2FA on your Freshworks account adds an extra layer of security to your login process. Instead of just entering your username and password, you'll also need to enter a unique code that's generated by an app like our Authenticator. This code changes every few seconds, making it nearly impossible for hackers to gain access to your account.
     
    
     In addition to protecting your account from hackers, enabling 2FA can also help you comply with industry regulations and protect your customers' data. By taking steps to secure your account, you're showing your customers that you take their privacy seriously.
     
    
     Of course, even with 2FA enabled, it's important to take other security and privacy precautions. Make sure you're using a strong, unique password for your Freshworks account, and avoid using public Wi-Fi networks when accessing sensitive information. And if you ever suspect that your account has been compromised, be sure to change your password and contact Freshworks support right away.
     
    
     Overall, enabling 2-factor authentication is a simple but effective way to protect your Freshworks account and the sensitive information it contains. So why wait? Download our Authenticator app today and start securing your account!

    Service NameFreshworks

    Websitefreshworks.com

    How to set up 2FA for FreshworksDocumentation

    How to recover your Freshworks accountIf you have lost access to your two-factor authentication (2FA) code generator, please get in touch with the Freshworks support team support team for assistance.

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